Senior Site Reliability Engineer
Locatee
Software Engineering
United States
USD 150k-180k / year
*Applicants must be authorized to work in the U.S. for any employer.
*We cannot sponsor employment-based visas at this time.
Let’s Tango! Where Innovation Meets Impact.
At Tango Analytics, we’re all about helping businesses make smarter decisions through powerful technology, insightful data, and a whole lot of collaboration. Whether you're a creative thinker, a strategic planner, a tech wizard, or a customer champion, there's a place for you on our team. We believe work should be meaningful and fun — so if you're ready to make a difference while enjoying the journey, come join us and let's Tango!
We are looking for a Senior Site Reliability to join our dynamic and growing Platform Engineering team.
Key Responsibilities:
- Own reliability outcomes for Tango’s cloud platform (availability, latency, performance, and scalability) across production and non-production environments.
- Design, implement, and operate SLOs/SLIs, error budgets, and reliability reporting; drive prioritization of reliability work with Engineering and Product.
- Build and maintain observability foundations: metrics, logging, tracing, dashboards, and alerting that are actionable and reduce noise.
- Lead incident response and post-incident reviews (blameless RCAs); implement remediation and prevention work to measurably reduce repeat incidents.
- Engineer and evolve CI/CD and release safety practices (progressive delivery, canary/blue-green, automated rollbacks, change controls).
- Improve infrastructure-as-code and environment consistency; standardize and harden platform components.
- Partner with Security and Compliance to support secure operations, vulnerability remediation, audits, and customer trust requirements.
- Optimize cloud cost and capacity through right-sizing, autoscaling, and performance tuning; track and report on cost drivers.
- Enable engineering teams with reliable internal tooling, runbooks, and self-service operational capabilities.
- Mentor engineers on reliability best practices, operational excellence, and automation.
About You:
- 8+ years of experience in Site Reliability Engineering, DevOps, or Production Engineering supporting distributed SaaS applications.
- Strong background in Linux systems engineering, networking fundamentals (TCP/IP, DNS, load balancing), and troubleshooting in production.
- Proficiency with at least one programming language used for automation (e.g., Python, Go, or Java) and strong scripting skills.
- Hands-on experience with cloud infrastructure (AWS, Azure, or GCP) including compute, storage, networking, and IAM.
- Deep experience with infrastructure-as-code and configuration management (e.g., Terraform, CloudFormation, Ansible).
- Expertise in containerization and orchestration (Docker, Kubernetes) and operating cloud-native services.
- Strong observability practice with tools such as Prometheus/Grafana, Datadog, New Relic, OpenTelemetry, ELK/Splunk, or equivalent.
- Demonstrated incident management leadership, root cause analysis, and continuous improvement mindset.
- Experience designing and operating CI/CD pipelines and release management practices (e.g., GitHub Actions, Jenkins, GitLab CI, ArgoCD).
- Ability to work cross-functionally with Engineering, Product, Support, and Security; clear written and verbal communication.
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
- Relevant certifications are a plus (e.g., AWS/Azure/GCP, Kubernetes CKA/CKAD, ITIL, or security-focused certifications)
What We Offer
We’re committed to creating an environment where you can thrive—professionally and personally. Our offerings include:
- Competitive Compensation We recognize and reward your contributions with a salary package that reflects your value.
- Comprehensive Benefits Including health, dental, and vision insurance, a 401(k) plan with company match, and generous paid time off to support your well-being.
- Flexible Work Environment Whether remote, hybrid, or in-office, we support work arrangements that promote productivity and balance.
- Inclusive & Collaborative Culture We foster a workplace where diverse perspectives are valued, teamwork is encouraged, and everyone has a voice.
Tango is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, ethnicity, religion, parental status, sexual orientation, age, citizenship, disability, or veteran status.
Base pay offered is contingent on qualifications and other operational considerations. Base pay is just one piece of the full compensation structure offered at Tango. If this pay range is outside of your expectations, we still encourage you to apply and have a conversation with us.
Base pay offered for this position is: $150,000 - $180,000
