People Operations Coordinator



Administration, People & HR, Operations
United States
Posted on Thursday, June 13, 2024

Who We Are:

Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground-up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you’re motivated by a desire to solve problems and deliver groundbreaking insights and solutions you’ll fit in perfectly!

About the Role:

Are you passionate about creating exceptional experiences for candidates and fostering a dynamic workplace? Join our team as a People Operations Coordinator, where you'll be at the heart of our recruitment, training, and people operations processes. In this role, you will be the primary administrator of our LMS, will own the coordination, scheduling, and facilitation of interviews for all our open roles, ensuring every candidate feels valued and informed throughout the process, and also support the entire people function as needed. Your proactive communication skills will shine as you guide candidates through each step, making sure they have all the information they need to succeed.

Beyond recruitment, you will support various talent acquisition initiatives, from employer branding to DE&I strategies. You'll play a key role in onboarding new hires, ensuring a seamless transition into the company, and serve as the learning management system (LMS) administrator, working with cross-functional teams to implement training curricula and report on learner progress. You'll also provide logistical support for team events, reward and recognition programs, and performance management, contributing to our vibrant and inclusive culture. If you are self-motivated, detail-oriented, and excited about the opportunity to learn and grow every day, we invite you to join us and make a significant impact on our team.

What You Will Do:

  • Own coordination, scheduling, and facilitation of interviews across all our open roles, ensuring an excellent candidate experience
  • Manage workflows and maintain candidate information within our applicant tracking system (Greenhouse); ensure data is correct across all systems while building and maintaining reports in Google Sheets to track key metrics.
  • Facilitate strong partnerships with hiring managers and interviewers by proactively problem-solving and providing solutions surrounding interview scheduling and logistics
  • Identify areas for improvement in recruiting processes and existing programs
  • Occasionally review resume sources for our current open role and make candidate recommendations
  • Support additional TA initiatives as needed, including employer branding, DE&I strategy and planning/attending recruiting events
  • Conduct new hire onboarding and orientation, including background checks, systems setup, and recordkeeping.
  • Serve as the learning management system (LMS) administrator, liaising with cross-functional teams to develop training curriculum and reporting on learner data and progress.
  • Provide logistical support for in-person and virtual team events, reward and recognition programs, and performance management.
  • Assist with ad hoc people ops processes and projects such as team member engagement initiatives, diversity and inclusion programs, data management, and process improvement efforts.

About You:

  • At least 1 year of recruiting and/or people operations experience
  • Experience with applicant tracking systems (Greenhouse preferred)
  • Self-motivated with the ability to manage multiple priorities, excellent planning and organizational skills, and strong attention to detail
  • Open-minded, willing to learn from others, and excited by new opportunities to learn every day!

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to

About Ordergroove:

Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, The Honest Company and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships.

Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards.

Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes.

With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings.

At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day!

At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career.

The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team.

The total compensation for this role starts at $60,0000.