Partner Alliance, Senior Program Manager
Tango Card
This job is no longer accepting applications
See open jobs at Tango Card.See open jobs similar to "Partner Alliance, Senior Program Manager" FYRFLY Venture Partners.What We’re Up to at Tango
Tango believes that rewards, incentives, and payments are more than transactions. They’re opportunities to fuel stronger relationships with people, and better performance for business. Whether you’re focused on customer loyalty or employee engagement, wellness or research participation, we can help you seamlessly send smiles and drive results.
Why Work for Us
We care about each other and our customers. Our team is autonomous, collaborative, creative, and eager to learn. We are an inclusive and diverse company that offers excellent health, dental, and vision benefits, flexible PTO, and competitive compensation packages. We’re doing incredible things with awesome people, and we’d love for you to join us!
The Job
The Partner Alliance Senior Program Manager spearheads Tango’s partnership development, aiming to equip Tango's customers with an influential program managed open loop solution to realize our strategic vision. This role encompasses the task of identifying and building alliances with suppliers, tech allies, banks, and processors both domestically and globally. Collaboration with departments such as Product, Compliance, Finance, and Legal is essential to determine whether to buy or build program management functionalities. Decision-making in this role is grounded in data and analytics to achieve strategic aims and foster revenue growth.
This expert will take charge of the program managed open loop solution, liaising with various leaders and teams at Tango. The objective is to exceed expectations in delivering robust, innovative offerings timely and ensuring usability for all parties involved. The ideal hire will drive major growth projects, exude enthusiasm, exhibit a strategic and proactive mindset, be detail-oriented, produce top-notch results, and guide team members.
Reports To: Vice President, Open Loop and Next Generation
As a Senior Program Manager at Tango, you will:
- Pioneer Tango’s open loop framework development by harnessing industry know-how and connections.
- Offer insights to principal stakeholders about industry trends, emerging products, service providers, reward content, and regulatory changes.
- Design and implement a unique Program Management approach, encompassing facets like breakage assessment, compliance, and analytics.
- Champion Open Loop products to elevate customer experiences and boost Tango's revenue.
- Shape and back Tango’s course of action for an Open Loop solution, aligning with customer demands.
- Advocate for Open Loop partnerships, nurturing relationships with domestic and global providers, and deciding between building or buying in tandem with Product.
- Act as a reliable consultant for customers and an asset to Tango's Sales and Customer Success departments.
- Refine the managed solution for Tango's and customers' benefit.
- Voice internal perspectives on our content, products, and partnerships.
- Forge robust ties across all Tango sectors.
- Set guidelines for Open Loop program success, collaborating to ensure adherence.
- Share insights from data about our open loop entities and managed solutions.
- Engage deeply in compliance and financial aspects related to program management.
- Mentor emerging members of the Open Loop partnerships team.
- Lead in the crafting of business plans, strategic roadmaps, and market entry strategies.
- Utilize industry acumen about consumer patterns and market gaps to steer Tango's vision.
- Deliver results to the VP of Open Loop & Next Gen Partnerships.
- Undertake any other relevant tasks.
To be effective in our Senior Program Manager role, you must have:
- Proficient in communication, both verbal and written.
- Demonstrated ability in persuading and gaining ideas or plan acceptance.
- Aptitude for examining alternatives to achieve desired results.
- Skilled in fostering a diverse, skilled, and unified team.
- Creates an inclusive, upbeat, and effective team environment.
- Identifies chances to nurture relationships to achieve business objectives.
- Forecasts partnership impacts and reports on their success.
- Exhibits sound judgment in problem-solving.
- Capable of planning effectively for varied durations.
- Stays updated on relevant industry advancements.
Required Education and Experience:
- Bachelor's degree or its equivalent.
- 8+ years in fintech.
- 4+ years in Program Management.
- Proven track record in strategy formulation and new product introduction, including partner alliances.
- Familiarity with API basics and integration.
- Deep comprehension of Open Loop and Program Management.
- Success in roles impacting company expansion and revenue.
Our ideal Senior Program Manager will also have the following skills and experience:
- Experience in the gift card, pre-paid, or incentives sector.
- Proven ability to introduce new processes/products and gain internal consensus.
- Experience in supporting product, sales, and customer success functions.
- Experience liaising with legal and compliance departments.
Salary: The targeted pay range for this position is between $120,000 - $135,000. Please note that the actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience. Certain positions are eligible for additional forms of compensation such as bonus.
This posting is open for applications through October 2, 2023. After this date, we'll take down the posting while we review the applicant pool.
#Li-DNI #Li-Remote #BI-Remote
Please note: visa sponsorship is not available for this position.
What You'll Get From Us
- Competitive compensation package (money isn’t everything, but it helps)
- Medical, dental, and vision benefits (100% employer paid premium)
- Flex PTO and a generous holiday schedule
- 401(k) matching up to 6% and equity opportunities
- Choice-First Plan allows employees to choose to work from home, at our Seattle HQ, or hybrid
- A work-from-home monthly stipend for all employees
- Award-winning culture that fosters autonomy, creativity, inclusion, transparency, and ownership
- Dog-friendly Seattle office!
Remote Work Eligibility
Tango has a flexible work policy, allowing most employees to work from home, in our Seattle office, or in a hybrid format. We are currently set up to employ people in most states, but there are a few where we aren't able to operate yet. We anticipate expanding our operations to include more states in the future, and we welcome your application if you reside in an unapproved state. For now, we can only consider applicants from unapproved states if relocation to an approved state is an option for you. Approved states are: Alabama, Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, Oklahoma, Oregon, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Tango is an equitable and equal opportunity employer; we’re strong because we’re diverse and prioritize inclusive practices. All applicants will be recruited and considered for employment regardless of their social identities, including but not limited to race, gender, color, religion, belief, national origin, age, sexual orientation, disability, and other protected classes. We thrive in the areas of recruiting and hiring when we have a growing awareness of the challenges faced by underrepresented candidates during the application and hiring process. We encourage all candidates to apply for roles they feel they have the skills to fulfill or a willingness to learn.
We at Tango take the protection of your personal information very seriously. We will never ask for financial information of any kind or for payment during the job application process. Please take extra caution while examining the email address of the individual you are communicating with, as scammers may misspell an official Tango email address or use a slightly modified version. Emails from us will come only from an official @tangocard.com email address. If you suspect a role or job ad is fraudulent, or that you are being contacted by a scammer pretending to be a representative of Tango, please contact us. If you believe you are the victim of fraud resulting from a job listing, please contact your local authorities.
This job is no longer accepting applications
See open jobs at Tango Card.See open jobs similar to "Partner Alliance, Senior Program Manager" FYRFLY Venture Partners.
