ID

2025-25235

Category

Technology

Position Type

Full Time

Location : Location

US-Remote

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule.

The Sr. Merchant Database Administrator will be responsible for building and maintaining merchant data into internal platforms. They will manage a variety of filter databases across all networks used for operation of all Prepaid Card products. He or she will partner with the team to evaluate and classify merchant violations. This role will report into the Director, Product Management.

• Assist team with management of merchant data input into internal databases.
• Cleans and maintains databases under supervision
• Evaluate and classify merchant violations
• Review data and build reports for internal analysis and partner reviews
• Manipulate data in Excel (ability to use formulas)
• Formulate data for input into established templates
• Sets-up and test new products to ensure seamless acceptance at the point of sale.
• Review all branding materials for merchant and product accuracy.
• Data Entry into various databases that are supported by team
• Research and resolve cardholder issues at the point of sale
• Work closely with other team members on various projects and duties

• Proficient in Microsoft Office: Word (Advanced) and Excel (Advanced)
• Experience utilizing database applications (i.e. MS Access)
• Ability to excel and manage priorities in high pressure situations and with shifting priorities.
• Strong oral and written communication skills
• Well-organized. Ability to balance multiple projects and prioritize time.
• Customer Service oriented
• Process oriented
• Proven experience in problem solving and resolving merchant/card issues

Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $78,220.00 to $101,700.00

Salary Range for California Residents Only: $118,657.00 to $131,500.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2025, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

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