At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.

Learn more at BHN.com

Overview:

Contract: Permanent

Workplace: Hybrid – 2 days in office per week in Hemel Hempstead Office

Hours: 35

Reports to: Inside Sales Supervisor

We’re looking for a driven Inside Sales Representative to join our UK Transactional Sales Team.

This role is heavily focused on new business generation through proactive outbound activity, alongside developing repeat revenue from reactivated and newly won accounts. You’ll be responsible for identifying and converting opportunities by calling historic leads, re-engaging dormant accounts, and building strong relationships that lead to repeat orders and long-term growth.

This is a hands-on sales role suited to someone who is confident with outbound calling, disciplined in structuring their day, and motivated by converting leads into opportunities and revenue.

Responsibilities:

Generate new business through high‑volume outbound activity, targeting historic leads, lapsed customers, and priority prospects.
Re‑engage dormant accounts and convert inactive relationships into consistent, repeat‑ordering customers.
Qualify opportunities, uncover customer needs, and convert deals through structured, consultative selling.
Build relationships with key decision‑makers to drive both initial orders and ongoing repeat revenue.
Manage a growing portfolio of accounts while balancing new business generation with repeat revenue performance.
Maintain accurate CRM and activity records, using Excel and reporting tools to track progress and ensure a professional customer experience from first contact to conversion.

Qualifications:

Proven experience in outbound calling, inside sales, or new business development
Demonstrated success converting leads into opportunities and revenue
Confident, resilient communicator comfortable with proactive sales outreach
Strong organisational and time-management skills, with the ability to structure and prioritise daily activity
High attention to detail with strong sales administration capability
CRM-savvy and data-literate, with good Excel and MS Office skills

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Benefits:

Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
Recognition: Participate in Flyers, our leading recognition program with financial rewards.

Candidate Journey at BHN: