At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.

Learn more at BHN.com

Overview:

Contract: Permanent

Workplace: Hybrid – 2 days in office per week in Hemel Hempstead Office

Hours: 35

Reports to: Sales Development Manager (Incentives)

We’re looking for a driven Inside Sales Representative to join our UK Transactional Sales Team. This role is focused on maximising revenue and growth from an existing portfolio of B2B clients. You’ll take ownership of a defined book of business, working consultatively to understand customer needs, expand wallet share, and position BHN solutions that deliver measurable impact. This is a hands-on sales role with a strong account management focus, ideal for someone who thrives in a fast-paced, growth-oriented environment.

Responsibilities:

Manage and grow a portfolio of mid‑market to enterprise clients, driving revenue through upsell, cross‑sell, renewals, and multi‑threaded account engagement.
Position BHN as a trusted partner through proactive outreach, consultative selling, and confident engagement with senior stakeholders.
Build and execute strategic account plans informed by data, insights, and performance trends to identify whitespace and new opportunities.
Lead structured QBRs and value reviews that demonstrate ROI, communicate impact, and guide future growth.
Develop deep, trusted relationships across customer organisations to support retention, renewal, and long‑term partnership success.
Maintain a consistent, high‑quality customer experience through regular engagement, insight‑led recommendations, and an outcome‑focused approach.

Qualifications:

Experience in B2B account management, client success, or inside sales with a track record of revenue growth and retention.
Skilled in strategic and value‑based selling, including leading structured QBRs and client meetings.
Able to build account plans and manage multi‑stakeholder relationships across complex organisations.
Excellent communicator, confident, concise, and able to influence at all levels with strong written professionalism.
Highly organised, self‑motivated, detail‑focused, and effective at prioritising workload in a fast‑paced environment.
CRM‑savvy and data‑literate, with strong proficiency in MS Office.

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Benefits:

Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
Recognition: Participate in Flyers, our leading recognition program with financial rewards.

Candidate Journey at BHN: